2.1 Generally, Personal Data gets collected in the following ways:

(a) details during any booking done related to any of our Products and Services (defined below);

(b) when you interact with our team or represenatives, for example, via telephone calls, letters, face-to-face meetings, social media platforms and emails;

(c) when you use some of our services, for example, websites and apps including any signup with us ;

(d) when you request that we contact you, be included in an email or other mailing list;

(e) when you respond to our promotions, initiatives or to any request for additional Personal Data;

(f) when you are contacted by, and respond to, our marketing representatives and our employees or representatives;

(g) when we receive references from business partners and third parties, for example, where you have been referred by them;

(h) when we seek information from third parties about you in connection with the Products and Services you have applied for; and

(i) when you submit your Personal Data to us for any other reasons.

2.2 When you browse our website, you generally do so anonymously but please see the section below on cookies. We do not at our website automatically collect Personal Data unless you provide such information.

2.3 You should ensure that all Personal Data submitted to us is complete, accurate, true and correct. Failure on your part to do so may result in our inability to provide you with the Products and Services you have requested.

3.1 Generally, MavalSrushti collects, uses and discloses your Personal Data for the following purposes:

(a) responding to your queries and requests;

(b) managing the administrative and business operations and complying with internal policies and procedures;

(c) facilitating business asset transactions (which may extend to any mergers, acquisitions or asset sales) involving any of the Companies;

(d) matching any Personal Data held which relates to you for any of the purposes listed herein;

(e) resolving complaints and handling requests and enquiries;

(f) preventing, detecting and investigating crime ;

(h) organising promotional events;

(i) legal purposes (including but not limited to obtaining legal advice and dispute resolution);

(j) conducting investigations relating to disputes, billing or fraud;

(k) meeting or complying with any applicable rules, laws, regulations, codes of practice or guidelines issued by any legal or regulatory bodies which are binding on MavalSrushti;

(l) purposes which are reasonably related to the aforesaid.

 

3.2 In addition, MavalSrushti collects, uses and discloses your Personal Data for the following purposes:

(i) establishing or providing you with the Products and Services you request for;

(ii) facilitating the daily operation of the Products and Services;

(iii) processing of payment instructions requested by you;

(iv) generating internal reports as needed;

(v) administering fee adjustments, refunds and waivers;

(vi) analysing your use of our Products and Services so as to help us improve, review, develop and efficiently manage the Products and Services offered to you;

(vii) purposes which are reasonably related to the aforesaid.

(viii) If you submit an application to us as a candidate for an employment or representative position and for conducting interviews and for application processing;

 

3.3 Furthermore, where permitted:

(a) MavalSrushti may also collect, use and disclose your Personal Data for the following purposes:

(i) analytics and tracking, including facilitating the sale of analytical data on an aggregated and/or non-personally identifiable basis;

(ii) conducting market research and surveys to enable us to understand and determine customer location, preferences and demographics to develop special offers and marketing programmes in relation to MavalSrushti Products and Services;

(iii) providing additional Products and Services and benefits to you, including promotions, loyalty and reward programmes;

(iv) matching Personal Data with other data collected for other purposes and from other sources (including third parties) in connection with the provision, marketing or offering of Products and Services by MavalSrushti;

(v) leads generation and management for marketing activities ;

(vi) administering contests, competitions and marketing campaigns, and personalising your experience;

(vii) organising promotional events and corporate social responsibility projects; and

(ix) purposes which are reasonably related to the aforesaid.

4.1 MavalSrushti will take all reasonable steps to protect your Personal Data against unauthorised disclosure.

5.1 When you interact with us on our websites, we automatically receive and record non-personally identifiable information on our server logs from your browser. We may employ cookies in order for our server to recognise a return visitor as a unique user including, without limitation, monitoring information relating to how a visitor arrives at the website, what kind of browser a visitor is on, what operating system a visitor is using, a visitor’s IP address, and a visitor’s click stream information and time stamp (for example, which pages they have viewed, the time the pages were accessed and the time spent per web page).

5.2 Cookies are small text files stored in your computing or other electronic devices which allow us to remember you. The cookies placed by our server are readable only by us. Cookies are not programs and therefore cannot access, read or modify any other data on an electronic device. All web-browsers offer the option to refuse any cookie, and if you refuse our cookie then we do not gather any information on that visitor.

5.3 Should you wish to disable the cookies associated with these technologies, you may do so by changing the setting on your browser. However, you may not be able to use certain services or enter certain part(s) of our website.

6.1 MavalSrushti will take reasonable efforts to protect Personal Data in our possession or our control by making reasonable security arrangements to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks. However, we cannot completely guarantee the security of any Personal Data we may have collected from or about you, or that for example no harmful code will enter our website (for example viruses, bugs, trojan horses, spyware or adware). You should be aware of the risks associated with using websites.

6.2 While we strive to protect your Personal Data, we cannot ensure the security of the information you transmit to us via the Internet, and we urge you to take every precaution to protect your Personal Data when you are on the Internet. We recommend that you change your passwords often, use a combination of letters and numbers, and ensure that you use a secure browser.

6.3 If applicable, you undertake to keep your username and password secure and confidential and shall not disclose or permit it to be disclosed to any unauthorised person, and to inform us as soon as reasonably practicable if you know or suspect that someone else knows your username and password or believe the confidentiality of your username and password has been lost, stolen or compromised in any way or that actual or possible unauthorized transactions have taken place. We are not liable for any damages resulting from any security breaches, on unauthorised and/or fraudulent use of your username and password.

7.1 If you have any questions or feedback relating to your Personal Data or our Data Protection Policy;

please contact MavalSrushti as follows:

This Data Protection Policy and your use of this website shall be governed in all respects by the laws of India and Pune, India.